Privacy Policy

Last Updated: 30/04/2025

Welcome to Laxile, your trusted destination for premium-quality T-shirts and apparel. At Laxile, we deeply value your trust and are fully committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, store, share, and safeguard your personal information when you interact with our website, make a purchase, or communicate with us. By accessing or using any of our services, you acknowledge and agree to the practices described in this policy.

1. What Personal Information We Collect

When you browse or interact with our website, place an order, or sign up for our services, we collect various types of information to deliver an efficient and personalized experience. This includes personal data such as your full name, contact number, email address, shipping and billing address, and order history. We also collect payment-related information like card type, last four digits of your credit/debit card, and billing address. Although we process transactions securely, we do not store full card numbers or CVV codes on our servers. Furthermore, we automatically gather certain data about your device and how you use our site, such as your IP address, browser version, time zone, page visits, and interactions. We use cookies and similar tracking technologies to collect this data, which helps us enhance your overall shopping experience.

2. How We Use Your Information

The personal information we collect serves a variety of important purposes designed to provide you with smooth, secure, and reliable service. We use this information primarily to fulfill and deliver your orders, including processing payments, handling shipping, and providing real-time updates. Additionally, we may use your contact information to communicate important service announcements, respond to inquiries, and assist with customer support requests. The data also helps us tailor your experience, display relevant products or promotions, and continuously improve our website’s functionality. Moreover, we utilize collected data to detect fraudulent activities, ensure account security, maintain compliance with legal obligations, and generate reports for internal performance analysis. Rest assured, we do not sell or trade your personal information to external parties for marketing purposes.

3. How We Protect Your Information

Your security is our top priority, and we implement a combination of industry-standard technologies and procedures to keep your data safe. All sensitive transactions are encrypted using Secure Socket Layer (SSL) technology. We also ensure that payments are processed through PCI-DSS compliant third-party gateways. Our servers are equipped with advanced firewall protections, intrusion detection systems, and access restrictions to guard against unauthorized access. In addition, only designated personnel who require access to specific information to perform their roles are granted permission. We conduct regular security audits and monitor suspicious activity to prevent data breaches or loss. While no method of transmission over the internet is entirely foolproof, we are constantly updating our practices to stay ahead of threats.

4. Sharing of Information

We strictly limit the sharing of your personal data to third parties and only disclose it when absolutely necessary to carry out our services or meet legal requirements. For example, we share your information with trusted partners such as payment processors, shipping providers, customer support platforms, and marketing service providers—but only to the extent needed to complete a transaction or deliver a service. All partners are contractually obligated to use your data solely for the agreed purpose and to maintain strict confidentiality. We do not authorize third parties to use or distribute your information for their marketing purposes. Additionally, we may share information if required by legal obligations, government authorities, or to defend against claims and enforce our policies.

5. International Data Transfers

If you are accessing Laxile from outside the United States, please understand that your data may be processed in the U.S. or in other countries where our infrastructure or service providers are located. While these countries may not have the same data protection laws as your jurisdiction, we take all necessary steps to ensure your personal information receives an adequate level of protection through data transfer agreements and compliance with relevant regulations. By using our services, you consent to the transfer of your data to these countries for processing and storage.

6. Data Retention

We retain your personal data for as long as it is required to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This includes fulfilling your orders, providing customer support, maintaining transactional records for tax and legal compliance, and resolving disputes. Once your data is no longer needed for these purposes, we will securely delete, anonymize, or archive it. You may also request data deletion by contacting us, and we will comply with your request to the extent allowed by applicable law.

7. Your Rights and Choices

As a valued customer, you have the right to manage and control your personal information. Subject to relevant data protection laws, you may request access to your personal data, make corrections to any inaccurate or outdated information, and request the deletion or restriction of your data. You may also withdraw your consent for future communications and opt out of marketing emails by clicking the unsubscribe link provided in each message. To exercise any of these rights, please email us at support@laxile.com. We may need to verify your identity before proceeding with certain requests to protect your privacy and security.

8. Children’s Privacy

We are committed to protecting the privacy of minors. Laxile does not knowingly collect, use, or disclose personal information from children under the age of 13. If we become aware that a child has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such data from our records. Parents or guardians who believe their child may have shared information with us are encouraged to contact us right away.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in legal obligations, industry standards, or updates to our services and operations. All changes will be published on this page, along with a revised “Last Updated” date. We encourage you to review our Privacy Policy regularly to stay informed about how we are protecting your information. Continued use of our website and services following any changes signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions, comments, or concerns about our Privacy Policy, data practices, or your rights as a customer, please reach out to us using the information below. We are here to help and committed to resolving your inquiries in a respectful and timely manner:

Email: support@laxile.com Live Chat: Available 24/7 via the chat bubble on our website Mailing Address: 30222 Stoney Plain Dr, Spring Texas 77386, United States

Thank you for placing your trust in Laxile. We truly appreciate your business and your confidence in our ability to protect your privacy.

Contact Information

Business Name: Laxile
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 ‪‪(832) 693-0528
Business Mail: support@laxile.com
Business Address: 30222 Stoney Plain Dr, Spring Texas 77386, United States