Payment Policy
Last Updated: 30/04/2025
At Laxile, we are dedicated to providing a secure, smooth, and trustworthy payment experience for every customer. This Payment Policy outlines the accepted payment methods, security protocols, verification steps, currency details, and key terms related to purchases on our website. By placing an order on Laxile, you acknowledge and agree to this policy.
Accepted Payment Methods
We accept the following secure and convenient payment options:
Visa (Credit & Debit)
Mastercard (Credit & Debit)
American Express
Discover
PayPal
Apple Pay
Google Pay
Important Notes:
Full payment is required at the time of purchase.
Orders are processed only after successful payment confirmation.
We do not accept cash, checks, money orders, or bank transfers for online purchases.
Any orders flagged as high-risk or potentially fraudulent may be canceled or held for manual verification.
Payment Authorization & Verification
To protect your information and prevent fraud, we use industry-leading security systems and encrypted payment gateways.
Payments are processed through PCI-DSS compliant systems.
Your card details are encrypted and not stored on our servers.
Some transactions may require additional verification from your bank or card issuer.
For large-value orders, our team may contact you directly to confirm order authenticity before processing.
Failed authorization means the order will not proceed until the payment is successfully completed.
Currency & Tax Information
All transactions on Laxile are processed in U.S. Dollars (USD).
International customers: Your bank will automatically convert the transaction to your local currency based on their conversion rates.
Sales tax, if applicable, is calculated based on your shipping address and displayed at checkout.
Any customs duties or import taxes for international shipments are the customer’s responsibility.
Refunds & Payment Adjustments
Refunds are always issued to the original method of payment.
It may take 5–10 business days for the refund to appear in your account, depending on your bank/payment provider.
Partial refunds (if applicable) will reflect as an adjusted amount.
You’ll be notified via email regarding the status of any refund request.
If you have not received a refund within the expected timeframe, we recommend contacting your bank first, then reaching out to us at support@laxile.com.
Failed or Declined Payments
If your transaction is declined:
Double-check your card number, expiration date, and CVV.
Make sure sufficient funds or credit is available.
Contact your bank to verify if they blocked the transaction due to security reasons.
Unsuccessful payments will not result in order confirmation. You may retry using the same method or choose a different payment option. For ongoing issues, contact us at support@laxile.com.
Secure Payment Processing
All transactions are protected by high-grade encryption and processed via secure payment gateways.
We do not store full credit card information or sensitive payment data on our servers.
Fraud detection systems are in place to monitor suspicious activity.
Orders suspected of fraud may be canceled for the safety of our customers.
For your safety, never share your payment information via email, chat, or phone.
Pre-Orders & Temporary Payment Holds
Pre-order items require full payment at checkout to reserve your item.
If any delays occur, we will keep you informed via email.
Refunds or cancellations on pre-orders are handled according to our Refund Policy.
Temporary authorization holds may be placed for high-value transactions and will clear once the payment is finalized.
Disputes & Chargebacks
In case of a billing error or unauthorized charge:
Please contact us immediately at support@laxile.com.
Allow us the opportunity to investigate and resolve the issue before initiating a chargeback.
Filing a chargeback without contacting us may delay resolution and could result in additional fees or account review.
Our team is committed to resolving any genuine concerns quickly and fairly, following the guidelines of our Refund Policy.
Thank you for shopping with Laxile where your security, satisfaction, and trust are at the core of everything we do. If you have any questions regarding this Payment Policy, don’t hesitate to reach out.
Contact Information
Business Name: Laxile
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (832) 693-0528
Business Mail: support@laxile.com
Business Address: 30222 Stoney Plain Dr, Spring Texas 77386, United States